![]() The most important thing to do is to work with a technology provider that also serves as a trusted partner.Store owners and managers need to facilitate this-they need to position an ambassador at the machines at first to train and encourage their customers to use their self-checkouts, they can add signage around the store, and they can ask regular customers to help advocate. Moving to self-checkout is a big change for your store, and both employees and customers need to get on board. Employees and customers need training.You need people to easily find it and check out! By the entrance/exit or near the assisted cashier stations is best practice. The self-checkout should be front and center.You can’t eliminate lines or achieve the desired ROI without both cash and cashless at the self-checkout. Here are a few lessons that we or our customers have learned about implementation: Q: WHAT ARE SOME THINGS TO CONSIDER WHEN ROLLING OUT SELF-CHECKOUT? Obviously every store is unique, so using a few machines in a trial or pilot will make the mass implementation more likely to be seamless. We encourage retailers to try self-checkout technology at a limited number of locations to understand the parameters for a successful deployment, and then roll out en masse. Most retailers already understand the potential positive impact self-checkout can have on their operations, and our customers have found the quicker they can implement at least 1-2 self-checkout units per store, the faster they can achieve their desired results. Q: SHOULD RETAILERS START OFF BY PILOTING SELF-CHECKOUT IN JUST ONE STORE, OR DO WHOLESALE IMPLEMENTATIONS WORK BETTER? CPI can assist retailers by working with them to ensure a successful trial, followed by a successful rollout. In addition to self-checkout, our full portfolio includes everything from attended lane automation to coffee kiosks, cash processing, vending and fourth-wall revenue solutions. CPI develops integrated technologies that keep customers moving. We can streamline implementation and provide c-stores-and all retailers-with a complete range of support and services. We ensure that the system we sell to each operator suits their needs and is not a “one-size-fits-all” configuration. Because we also have other equipment in our portfolio-like back-office cash counters and cash and coin automation at the point of sale-we have many proven ideas on how to make the whole process seamless. ![]() Focusing on OEMs as well as retailers helps optimize retailers’ cash management practices. We’ve found that we can provide additional value to our customers by leveraging our history and expertise in cash management to improve cash management practices in stores in general. HOW CAN CRANE PAYMENT INNOVATIONS HELP RETAILERS SUCCESSFULLY DEPLOY THE TECHNOLOGY? Q: SELF-CHECKOUTS ARE FAST, FLEXIBLE AND COST-EFFECTIVE. TONS OF ACCESSORIES.Director of Strategic Marketing - Retail, Crane Payment Innovations.DON'T FORGET YOUR CHANGE! Pushing the cash drawer closed dispenses any coins inside into the side coin tray.When they're ready to check out, kids can place bills into the cash drawer or insert the debit card into the keypad to pay PRICE CHECK! Kids can ring up the included accessories by swiping them across the flatbed scanner or using the handheld scanner.Features three interchangeable monitor screens so kids can pretend they're at the grocery, hardware, or clothing store The First Self-Checkout Stand is packed with hours of pretend play fun including working lights and realistic sound effects that activate when items are scanned, or the debit card is inserted into the card reader
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